In-house Transcreation Manager

Location:Kirkham, Preston
We are a fast-growing Translation company with the aim of providing high standards of transcription translation and interpreting, going that extra mile for our clients. We are based in Kirkham, Lancashire in the heart of the North West, just a short walk from Kirkham train station, 10 minutes from Preston station and 40 minutes from Manchester and Liverpool. We have recently won the Queens Award for Enterprise which provides a very exciting opportunity for the business to showcase its work to new audiences.
Role:
The role will require the candidate to assist with the set-up and management of a new Transcreation Department within Language Insight.
Tasks include:

Marketing

The first step of the role is to look at our marketing and brand positioning:

  • Look at current brochures and arrange re-design where necessary with the design team
  • Check through the website and update any content or messages appropriately
  • Benchmark our service across industries to compare market position, offering and pricing structure
  • Discuss content and blog ideas with the marketing team
  • Look for networking opportunities including industry relevant events
  • Increase our audience across platforms such as LinkedIn with relevant industry news and topics

Resources

  • Work with our Recruitment Department to find suitable freelancers
  • Help with the above and screen CVs, provide guidance to the Recruitment Department as to what skillsets we are looking for
  • Help negotiate rates or set parameters for what we are willing to pay freelancers
  • If needed, help on-board freelancers by assisting in collecting CVs, Service Agreements and other information.

Business Development & Strategy

  • Discuss potential companies we wish to target
  • Look for new opportunities
  • Make contact with clients in the industry
  • Pitch our services by email, phone conference or face to face meeting if required
  • Networking if required

Project Management

  • Quotations
  • Negotiation
  • Manage the full project management cycle from the onboarding stage
  • Close jobs, ensure timely invoicing

Managing and Building a Team

  • Help with the recruitment process, advertising, writing job specs, looking through applications for Project Managers and in-house Translators
  • Assist with the interview process and, if necessary, sit in on interviews/take notes
  • Onboard new staff via the induction process
  • Mentor and train staff
  • Implement workflows where necessary and create and document any new processes
  • Appraisals and one to one reviews

ISO and Compliance

  • Ensure all processes are in-line with our ISO standards
  • Assist with any audits on a monthly or quarterly basis where applicable
Person specification:

Language Insight are looking for a bright, enthusiastic and motivated person to join an expanding team, exceeding our clients’ expectations to deliver high-quality language services to our end clients. Whilst your experience and academic qualifications are paramount, the right candidate must display a positive, professional and cheerful attitude.

The right candidate must be a team player, able to build honest relationships with colleagues and clients and be a shining example of a leader with a positive attitude at all times.

If you believe you have what we’re looking for, send your CV and a short paragraph of why you would be perfect for the role to [email protected]