Online Support (Translation Team)

28/03/2022 | Rebecca Twose

Full Time
Preston Head Office
Posted 2 months ago

We are a fast-growing Language Service Provider which provides high-quality transcription, translation, interpreting and other specialised language services to clients around the world across a number of different sectors and industries. Our head office is in Kirkham, Lancashire, in the heart of the North West of England and is a short walk from Kirkham train station, 10 minutes by train from Preston and 40 minutes from Manchester and Liverpool.

We are looking for enthusiastic and motivated people to join our expanding team. Each member of our team goes the extra mile to help deliver a high-quality service to our clients, and that’s what we’ll look for in you. Your experience and academic qualifications are obviously important criteria for this role, but the right candidate must display a positive and professional attitude.

We are looking to recruit a native level English-speaking language studies graduate to join our growing team of in-house translation specialists.

Your position within the Translation Team will provide invaluable assistance to your colleagues’ daily tasks. You will also our Online Team with a variety of activities and you will learn many new skills along the way. This is an office-based position in Kirkham.

Job Description:

As Online Support, your main role will be to support Language Insight’s Online team with Overlays, Link Checks, file prepping and aligning, ad-hoc translations and other language-related tasks, maintaining high-quality standards and ensuring deadlines are met. Language Insight’s core client base requires work in Market Research, both Medical and Consumer.

Tasks/Duties include:

  • Completing basic to intermediate overlays, understanding basic to intermediate technical difficulties and code structure
  • Completing link checks, using programming tools and platforms to implement changes
  • Aligning translated files using CAT tools
  • Ad-hoc quality checks on files transcribed by freelancers, finalising transcriptions
  • Ad-hoc Translation Support: translations into your native language, translating or checking Open Ends translations into English, simple/standard edits depending on language skills, finalising files, reviewing client changes in your language
  • Answering questions from team members with less experience and providing feedback if you check their tasks as part of your own work
  • Maintaining your own records and admin (training, feedback, timesheet) and process-related logs

Full training will be given for aspects of the role which are specific to our business However, you should already possess and display the following:

  • Excellent attention to detail
  • Knowledge and awareness of how other languages differ from English
  • Excellent computer skills, including strong MS Offices skills
  • Natural ability to learn
  • Resourcefulness to work efficiently and independently
  • Eagerness to learn new skills
  • Ability to use initiative when problem-solving
  • Good typing and formatting skills in Word
  • Excellent time management and organisational skills
  • Ability to prioritise and manage your workload
  • Taking responsibility for the quality of your work
  • Degree in Translation/Modern Languages

To apply for this role please submit your CV using the form below or email your CV to [email protected]

Job Features

Job CategoryTranslation
PositionOnline Support
Employment TermFull Time

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