How can website localisation help your business grow?

09/03/2017 | Rebecca Twose

In today’s digital world, a website is an essential tool for any business. However, if you want to take your company global, it’s more than just a case of ‘one website fits all’. If you want to target your overseas customers effectively online, you may need website localisation.

What is website localisation? 

Website localisation is the process of making your website accessible to your overseas audience, from one language to another. This isn’t limited to simply translating the copy (though this is a big part of it). Website localisation also has to consider the design and layout of the website as converting text from one language into another can sometimes alter the way the website looks. A piece of text translated from English into German, for example, may end up being slightly longer than the original. This may mean the layout of your website needs to be adapted to fit the longer text.  

Website localisation also encompasses translating the text and adapting it to fit cultural requirements. This also applies to your website design, including images.  For example, in some countries, the Thumbs Up sign, which is perfectly acceptable in the UK, might be considered rude in another country. Therefore, if you have an image showing this sign, it will need to be removed and replaced by something more appropriate.

What do the statistics say?

Studies have shown that most consumers only buy from websites that they can understand properly, meaning they are more likely to buy from a website that they can read in their own language.  In 2014, CSA Research conducted a survey with more than 3,000 global consumers in 10 non-Anglophone countries in Europe, Asia, and South America, 75% said they prefer to buy products in their native language. In addition, 60% said they rarely or never buy from English-only websites.

What are the benefits of website localisation?

  1. An increase in conversion rates & sales: Website localisation will increase your visibility online and encourage engagement with your overseas customers, which may lead to an increase in conversion rates and therefore sales. It is not only customers in your foreign market that will be more likely to engage, but website localisation may even help attract consumers that already live in your domestic market, but maybe don’t speak or read English very well. An example of this could be if you’re operating in the United States, the second most spoken language in America is Spanish, so getting your website translated into Spanish may provide a good return on investment.

  2. Boosts credibility and outreach: If your company only has a website in English but your competitor has tailored their website content to several different markets, which one will gain more credibility and build more brand awareness? Getting your website localised is a key step in becoming an established international player within the global market. In addition, through localisation, it shows that you understand, value and have respect for that particular country or region.

Here at Language Insight, our website localisation service can help your brand’s messages be heard in any language.

If you want to find out click here or email [email protected] 

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