Accreditations

Language Insight has been awarded the internationally recognised ISO 9001:2015 accreditation. Quality is a priority for all of our teams at Language insight and our ability to deliver high‑quality language services is why our clients come back to us for our services time and time again.

Our quality assurance practices include an ultra‑rigorous recruitment process to make sure we only work with experienced linguists, an in‑house Quality Assurance team to ensure our quality standards are met at all times and Project Management teams that have excellent communication skills and work with flexibility.

Find out more about our ISO 9001 accreditation here.

Language Insight has been awarded the internationally-recognised ISO 27001:2013, accreditation for our Information Security Management Systems. ISO 27001 demonstrates Language Insight’s continuous commitment to data security, specifically client data, systems and processes. It is Language Insight’s responsibility to ensure the integrity, availability and security of your data, a commitment we do not take lightly.

Language Insight has adopted a systematic and proactive approach to effectively managing risk. Our security policies, control measures and risk reduction strategies, have been independently and expertly assessed. Our ISO 27001 also demonstrates our commitment to GDPR.

Find out more about our ISO 27001 accreditation here.

We are pleased to have been awarded our third ISO accreditation: ISO 17100:2015. The ISO 17100 accreditation is an internationally recognised standard for companies within the translation industry, which covers the essential processes for providing translation services. The accreditation aims to outline the service a client will receive within a recognised set of procedures that are carried out to best practice.

The benefits of the ISO 17100 accreditation are that our clients can continue to be assured that they are receiving a high-quality service, as the ISO 17100 accreditation ensures that the interpreters and translators that we employ are qualified to undertake the task in a professional and effective manner to meet the latest industry standards.

Find out more about our ISO 17100 accreditation here.

In 2019 we were awarded the prestigious Queen’s Award for Enterprise for International Trade. This was as a result of our outstanding overseas sales growth, which grew by more than 230% in three years. In 2018, company revenues grew 33.4% globally and international trade now makes up over 49% of Language Insight’s turnover.

We have since expanded further from our UK operations and now employ staff all around the globe including Preston, London and New York, with plans to open additional offices in the future.

As a business that was founded in Lancashire, we are delighted to be part of the Northern Powerhouse. The Northern Powerhouse is the Government’s vision for a super-connected, globally-competitive northern economy with a flourishing private sector, a highly-skilled population, and world-renowned civic and business leadership.

As a Northern Powerhouse Partner we will work towards building a Northern Powerhouse in one or more of the five key areas; Connectivity and transport, Education and skills, Enterprise and innovation, Trade and investment, and Quality of life.

Since 2019 we have sponsored the non-profit organisation Translators Without Borders. Translators Without Borders offers translation and other language service support for humanitarian and development agencies and other non-profit charities on a global scale. The organisation aims to close the language gaps that disrupt critical international development efforts worldwide.

By maintaining a global network of professionals working within the translation industry, Translators Without Borders help other organisations overcome any communication barriers, therefore, increasing their access to critical information and services which is essential in times of need.

At Language Insight we pride ourselves in taking proactive and positive steps in ensuring your data is protected during both rest and transmission. Language Insight protects data by design through significant assessment of identified risks and risk controls.

Language Insight is ICO registered and furthermore is GDPR (General Data Protection Regulation) compliant. Language Insight takes data protection and information seriously, our reputation for security is global-reaching and also reflects our internationally-recognised ISO 9001, ISO 27001 and ISO 17100 status as a trusted language partner.