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Security & Confidentiality

Security & confidentiality sit right at the very core of our infrastructure and are key features that set us apart from other language service providers.

Our security makes us unique within our industry

We have designed and developed our set of bespoke systems to guarantee the complete safety of our clients’ data.

As a result, we have been awarded ISO 27001, the internationally-recognised ‘Information Security Management Systems’ standard, which is the definitive standard for information security.

This well-deserved award and recognition demonstrates our continuous commitment to data security, specifically client data, systems and processes.

Any data sent to us is transferred through a dedicated fibre broadband leased line, which is the same system used by the financial services sector. Our leased line is not shared with any other user and allows a private, dedicated flow of information, meaning secure data transfer is guaranteed at all times. We also have significant business continuity and backup solutions.

Secure access 24/7

All our clients can access our secure, encrypted online portal at any time of the day or night. The portal is secured with https protocols and high-grade 256-bit encryption.

Our in-house software engineers have developed the bespoke software we use every day, securely linking the different aspects together. If you have specific requirements for how our businesses can work together, please do not hesitate to contact us to discuss the ways we can tailor our software to help.

 

Learn more about us

Quality Assurance

Quality is at the core of everything we do and the language services we offer to our clients. Without it, we can’t pride ourselves on being your trusted language partner.

Accreditations

Our accreditations matter. We are members of several internationally-recognised translation and interpreting accrediting bodies and market research organisations across the globe.

Our Teams

Our teams are our greatest asset. All of our in-house and in-country project managers and linguists are selected for their experience, qualifications and commitment to quality.