ISO 9001: Quality Assurance

Quality is a priority for all of our teams at Language insight, and that’s why we provide ISO 9001 certified language services. We are also ISO 17100 & ISO 27001 accredited and winners of The Queen’s Award For Enterprise 2019.

We deliver high-quality language services

Quality is at the core of every aspect of our business.

Our commitment to providing high-quality language services is evident in our people, our technology and our processes.

But most of all, it’s our approach to delivering an unparalleled level of service you just can’t get anywhere else.

Our clients are our partners

Our ability to deliver high‑quality language services is why our clients come back to us for our services time and time again. Take a look at our case studies to see what they say about us.

All the projects we work on are right, the first time, in line with our commitment to quality guidelines:

  • All of our services are ISO 9001 ‘Quality Management Systems’ accredited
  • They are also ISO 17100 ‘Translation Services Management’ accredited.
  • Our In‑house Quality Assurance teams ensure our quality standards are met at all times.
  • We have a secure client portal, with 24/7 access.
  • Our Project Management teams have excellent communication skills and work with flexibility.
  • We have an ultra‑rigorous recruitment process to make sure we only work with native, experienced linguists.
  • Our language services are secure and trusted with our ‘ISO 27001 Information Security Management Systems’ accreditation.
  • Our staff undergo development programmes to maintain our ethos of continuous development.

Learn more about us

Our Accreditations

Our accreditations matter. We are members of several internationally‑recognised accrediting bodies and organisations across the globe.

ISO 27001 Certified Language Services

We designed and developed our bespoke systems to guarantee the complete safety of our clients’ data in line with our ISO 27001 accreditation.

Case Studies

Our clients range from SMEs to international organisations. Find out how we meet their needs here.